VMware VCSA 6.7 Backup Error Invalid vCenter Server Status

I came across this error the other day in my lab and luckily there is a quick fix for it so I could proceed to backup my VMware VCSA server

When I tried to perform a manual backup within VCSA 6.7, I was presented with the following error:

Invalid vCenter Server Status: All required services are not up! Stopped services: ‘analytics, statsmonitor, eam’.

VMware VCSA 6.7 Backup Error
VMware VCSA 6.7 Backup Error

To resolve this error message we must login to the VCSA CLI. You can do this by using SSH (with a tool like Putty), enter in your username and password, and dropping into the shell. In VCSA 6.7 you simply type shell.

Within the shell you can have a look at the status of your running and stopped vcenter services by typing:

# service-control –status

You will see that the analytics, statsmonitor and eam service’s are not running.

To start the services you can simply type:

# service-control –start vmware-analytics

# service-control –start vmware-statsmonitor

# service-control –start vmware-eam

VMware VCSA 6.7 Backup Error
VMware VCSA 6.7 Backup Error

Now that we have started all the necessary services we can return to the VCSA admin page and head back to the backup page.

If we start the backup job again, we will see that it begins to perform the manual vcenter backup

VMware VCSA Backup Error


  1. Muchas gracias David. LLevaba unos dias buscando la solución a este problema y me ha sido muy útil.

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