VMware vCloud Director Custom System Roles Not Working

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Within VMware vCloud Director it is possible to create custom system roles to create different levels of access for administrators. Such roles might include Level 1, Level 2 and Level 3.

If you are running a version of VMware vCloud Director 8.2 previous to build number 5439762 (vmware-vcloud-director-distribution-8.20.0-5515092.bin), you will find that system users with any other role besides System Administrator, will not be able to view any Organizations.

For Example if you have the following role structure setup:

VMware-vCloud-Custom-Roles

VMware vCloud Director Custom System Roles Fix

The good news is that after you upgrade to VMware vCloud Director 8.2 build number 5439762 or later, the issue is fixed and you can then see all Organizations.

Below is an exert from the VMware vCloud Director Release Notes highlighting the fix

VMware-vCloud-Custom-Roles